Booking Terms

VIEW OUR COVID ADJUSTED BOOKING TERMS & CONDITIONS

DEPOSIT & PAYMENT
-        An administration fee of R500 is charged per booking and is excluded from the quotation.

-        It is international practice in the villa industry to charge a breakage deposit; the applicable amount will be subject to the duration of stay is villa specific.

-        A 50% deposit is required within 3 working days from the guest’s receipt of the Reservation Conditions to confirm the booking. The payment of the balance is due 6 weeks prior to arrival.

-        The deposit shall be paid to the Villa Specialist by direct deposit into the account as per the invoice. The confirmation of the deposit shall be e-mailed to [email protected]

CANCELLATION POLICY
-        In the event of any reservation being cancelled after Icon Villas has issued a confirmation, the following cancellation fees will be charged plus the admin fee:

o    30% of the total accommodation value if cancelled more than 3 months before the date of arrival.

o    50% of the deposit if cancelled less than 3 months before the date of arrival.

o    75% of the total accommodation value if cancelled less than 6 weeks before the date of arrival.

o   100% of the total accommodation value if cancelled less than 4 weeks before the date of arrival. However, should the Villa be re-let by Icon Villas, the guest can apply for a refund. Icon Villas management would determine such refund.