Booking Terms

VIEW OUR AGREEMENT OF STAY


DEPOSIT & PAYMENT

-        An administration fee of R500 is charged per booking and is excluded from the quotation.

-        It is international practice in the villa industry to charge a breakage deposit; the applicable amount will be subject to the duration of stay is villa specific.

-        A 50% deposit is required within 3 working days from the guest’s receipt of the Reservation Conditions to confirm the booking. The payment of the balance is due 6 weeks prior to arrival.

-        The deposit shall be paid to Icon Villas by direct deposit into the account as per the invoice. The confirmation of the deposit shall be e-mailed to [email protected]


CANCELLATION POLICY

-        Should the Guest cancel or shorten their reservation for any reason, more than 3 months before the date of arrival, Icon Villas and/or the Villa Owner shall retain 30% of the Reservation Costs plus an administration fee of R750 as a cancellation charge.

-        Should the Guest cancel or shorten their reservation for any reason, less than 3 months before the date of arrival, Icon Villas and/or the Villa Owner shall retain the full 50% rental deposit plus an administration fee of R750 as a cancellation charge.

-        Should the Guest cancel or shorten their reservation less than 6 weeks before the date of arrival, for whatever any reason, Icon Villas and/or the Villa Owner shall retain 75% of the Reservation Costs as cancellation charge.

-        Should the Guest cancel or shorten the rental less than 4 weeks before the date of arrival after the full accommodation fee has been paid, for any reason, the full Reservation Cost will be retained as cancellation fee or be payable as such.

-        Any refunds due to the Guest is subject to exchange control approval, if applicable, and bank charges, all of which are for the Guests account.